The Core Theatre Box Office opening hours are slightly different over the Christmas and New Year Period. We are CLOSED on Christmas Day 25th December and New Years Day 1st Jan.
Normal opening hours are Monday – Saturday 9.30am until 3pm. (On Wednesdays we open at 10am to coincide with the opening hours of the Core building.) We open on Sundays ONLY when there's a show on.
During panto the hours may differ as there are shows throughout the day. Whenever there is a show on in the theatre, the Box Office will re-open 90 mins prior to the start of the performance and remain open 30 mins AFTER start time to allow for late arrivals. These normal opening hours above will not operate on Weds 26th (Boxing Day) A 24-Hour answerphone operates out of hours and during busy periods, please leave your name and contact number with a brief message. Staff DO return calls as soon as they can, but may be single-manning and priority is given to customers over the counter rather than phone/internet.
If you have lost or mislaid tickets or your internet email confirmation, we can tell from our booking system who purchased tickets, so these can be reprinted upon arrival.
Traffic in Solihull has been very busy recently so please set off in good time to park and arrive at the venue prior to the start time.
Have a great Christmas and Happy New Year!