Solihull Arts Complex

Online Seating Plan

Online Seating Plan
posted 25 Nov 2020

Important Changes Concerning our Online Seating Map

 On December 1, 2020, Tickets.com (who process our tickets) will be discontinuing the Adobe Flash-based Interactive seat map used when buying tickets online.

 

Why is this occurring?

Adobe is planning to terminate Flash at the end of 2020. This means that Adobe will no longer update or distribute Flash Player, and Flash will no longer be supported by your web browsers. As a consequence, the Interactive Seat Map featured on our website, which requires Flash, will be discontinued on December 1, 2020.

 

What is changing?

You will no longer be able to cannot select your own seats from the plan. Online sales continue after that date using the ‘Best Available’ sales flow.  Briefly this will sell tickets in order of what we at the venue consider to be our best, or most popular blocks of seating. 

This goes in the following blocks from first to last; front centre, middle centre, front sides, middle sides, back centre, back sides. Row A is at the front nearest the stage, Row P is at the back.

 

Can I still buy tickets using the Core Theatre website?

Yes indeed you can!  You can look at the seating plan online here or download a printable copy here and when you select seats to buy (using the ‘best available’ method) you can check to see where the seats are within the seating plan. Please note that this is a seating plan showing the full 336 seats in the theatre. It is likely that some of these seats will be blocked out to enable social distancing, but you will only be able to choose available seats.

If you have any queries or questions or prefer different seats, our Box Office counter is open, but staff are solo working, so during busy times please leave your name, number and brief query and someone will call you back.  (NB: when we call, our number will show as caller withheld as we are part of Solihull Council Switchboard system – so don’t forget to pick up!).  Call 0121 704 6962. Current opening hours are can be found here.

 

How long before the plan is back?

Along with many other venues and websites, we’re working with our providers to find a secure and workable replacement for the Interactive seating map, and will keep customers up to date with any changes on the website whenever they are confirmed and tested.

 

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