Solihull Arts Complex

Opening Hours

Box Office

Our current opening hours are 9.30am - 2.30pm Monday to Saturday*

The Box Office is open for telephone/online queries and sales only.  Call 0121 704 6962 or email

Our current Box Office opening hours are telephone only: 9.30am - 2.30pm Monday to Saturday for sales, refunds and queries regarding new, cancelled or postponed shows. 

*Opening hours are subject to change as a result of government Covid-19 regulations

Outside of these hours, please use our website ( to book tickets or leave us a message on our 24-hour answerphone, and we will get back to you as soon as we can.  Sometimes when our staff are very busy during opening hours, the answerphone will click in, but staff do listen to messages as soon as they can.  Please don't leave multiple messages.

We are not currently staging live shows but when we are able to again, the box office will re-open 90 minutes before an evening show and stay open for two hours. 

If you have an issue that requires face to face meeting and cannot be completed via phone or email, please call Box Office and ask to make an appointment to visit us.



We are delighted to announce that, in line with government regulations, our Encore Cafe has reopened for outdoor dining and takeaway service. 

New and regular customers are invited to join us outside in Theatre Square, where we will be providing friendly table service in our outdoor seating area. Solihull BID have revamped Theatre Square with additional chalets and benches, where you can sit and enjoy our takeaway options.

When visiting us at Encore, please be aware that we are required to collect customer contact details, for the purposes of NHS Track and Trace. We thank you for your co-operation, and look forward to welcoming you to The Core soon.


Courtyard Gallery 

Our gallery space opens to coincide with library opening hours. It is currently closed to the public, as part of ongoing government guidelines surrounding Covid-19.


Central Library opening hours:

For details of The Core Library please visit