Opening Hours

Box Office

Our Box Office opening hours are Monday to Saturday 9.30am - 3pm (On Wednesdays we will open at 10am to coincide with the opening hours of the Core building.) Outside of these hours, please use our website ( to book tickets or leave us a message (0121 704 6962) on our 24-hour answerphone, and we will get back to you as soon as we can.  Sometimes when our staff are very busy during opening hours, the answerphone will click in, but staff do listen to messages as soon as they can.  Please don't leave multiple messages.

We re-open 90 minutes before an evening show and stay open for two hours. For example, if you are coming to see a performance at 7.30pm, the Box Office will close as normal at 4pm but will re-open at 6pm and stay open until approximately 8pm. 



Our opening hours are 9am - 4pm on Monday, Tues, Thurs and Friday (re opening for Theatre shows)
Opening hours for Weds are 10am - 4pm (re opening for Theatre shows)
Opening hours Saturday 9am - 4pm (re opening for Theatre shows) Closed Sunday unless there is a show on.


Courtyard Gallery 

The Courtyard Gallery opening hours are the same as ENCORE but there may be some extra opening times during exhibitions, special events or show evenings - please check with Box Office if you are making a specific trip to see an exhibition.


Central Library opening hours are listed below:

Monday & Thursday - 9am til 8pm
Tuesday & Friday - 9am til 6pm
Wednesday - 10am til 6pm
Saturday - 9am til 5pm

(All times correct at time of writing - Jan 2019)